Singapore Pools (Private) Limited is a state-owned lottery subsidiary company and serves as the legal bookmaker/totalisator for association football and motor racing betting in Singapore. A wholly-owned subsidiary of Tote Board – an autonomous statutory body reporting to Ministry of Finance – this organisation channels gambling operating surplus towards community projects.
Since 1968, this organisation has played an essential part in combatting illegal gambling in Singapore. Their mission has been to provide people who bet with a safe and trustworthy environment while making sure the proceeds from gaming industry benefits the community through charitable organisations instead of going towards illegal operators such as triads or cartels.
Yeo outlines that since its inception, Singapore Pools has maintained an established culture of giving back and making an impactful difference in society. Staff donate their time each year to various events held throughout the year – be they helping disadvantaged children, youth-at-risk and elderly populations or conserving the environment.
This organization is also dedicated to using technology for good, and in 2018 launched iShine Cloud as a charity, providing other charities with affordable and secure cloud solutions designed to increase productivity, governance, efficiency and free up resources to focus on serving their beneficiaries more efficiently.
Singapore Pools utilizes digital signage across its nationwide network to educate customers about gambling responsibly and within their means, while PADS4 displays event messages, lottery results and betting updates in its outlets and branches.
Before migrating to OCI, Singapore Pools experienced limited visibility into its IT environment and an arduous troubleshooting process. By adopting OCI, they now can quickly resolve issues more accurately using out-of-the-box insights and automated alerts.
As the COVID-19 crisis spread around the globe, Singapore Pools needed a fast way to unlock additional capacity quickly. Not only has OCI reduced IT troubleshooting time by 20% but has also allowed the company to reduce hardware costs by 20% while increasing performance and remaining compliant with local data protection laws by meeting top security standards.